Welcome to SurpriseGiftStore.co.in. Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you use our website, mobile app, or services.

By using SurpriseGiftStore.co.in, you agree to the terms described below.

1. Information We Collect

We collect the following types of information:

a. Personal Information

    Full Name

    Email address

    Phone number

    Shipping and billing address

    Payment details (processed securely via third-party providers)

b. Non-Personal Information

    IP address

    Browser type

    Device and operating system

    Pages visited and time spent

    Location data (approximate, for delivery estimates)

c. Cookies & Tracking

We use cookies to:

    Enhance user experience

    Track website traffic and behavior

    Personalize your shopping journey
    You can control cookie settings through your browser.

2. How We Use Your Information

We use your information to:

    Process and fulfill orders

    Communicate order updates and confirmations

    Respond to inquiries or service requests

    Improve our website and customer service

    Send promotional emails or SMS (only with your permission)

    Prevent fraud and ensure platform security

3. How Your Information is Shared

We never sell or rent your personal data. We only share information with:

    Delivery partners for shipping orders

    Payment gateways for secure transactions

    Email marketing tools (only with consent)

    Legal authorities if required by law

All third parties are bound by strict confidentiality agreements.

4. Data Security

We take your privacy seriously:

    Secure SSL encryption on all website pages

    PCI-compliant payment gateways (like Razorpay, Paytm, etc.)

    Internal access to your data is limited to authorized staff only

Despite best efforts, no method of transmission over the internet is 100% secure, and we recommend you log out after every session.

5. Your Rights Under This Policy

As a user, you have the right to:

    Access your personal data

    Request corrections or deletion of your data

    Opt-out of promotional communications

    Withdraw consent at any time

To exercise any of these rights, email us at support@surprisegiftstore.co.in.

6. Children’s Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from minors.

7. International Use

Currently, we ship only within India. However, users from outside India who access our site are subject to this same Privacy Policy.

8. Changes to This Policy

We reserve the right to update this policy at any time. Changes will be reflected on this page with a new "Effective Date."

Please review this policy regularly to stay informed.

 9. Contact Us

If you have questions, feedback, or need assistance related to our privacy policy:

Surprise Gift Store

Email: support@surprisegiftstore.co.in